Features Overview
- Manage all types of projects
- Manage all types of issues and artifacts
- Monitor project progress
- Manage budgets and expenses
- Support your custom workflows
Customization
- Define custom fields with Ajax based editor
- Define custom forms with Ajax based editor
- Customize your dashboard with Ajax based editor
- Define custom workflows
- Define custom roles
- Define custom issue types
- Define custom report templates and XSLT style sheets
- Extend Track+ using API and web services
Automatic Notification
- Automatically notify local and remote users
- Register with classes of issues and get notified for customizable state changes
- Register with individual issues for notification
- Uses SMTP mail server
- Get reminder e-mails for due or overdue tasks
- Fine grained control over e-mail notification frequency with triggers and filters
- Notifications depend on field updates and state changes
Query and Reporting
- All reports are based on issue filters
- Filters can be stored and reused
- Filters can be private, or made available to single projects or system wide
- Predefined filters for own issues, managers issues, responsible issues
- Filter expression can be very complex, permitting almost any type of report
- Use full text search even on attachments of issues
- Get a quick overview with charts for user loads, project maturity, etc.
- Define your own charts
- Gantt diagrams for project management control
- Export entire projects to MS Project for further analysis and charting
- Time sheet and financial reports
Time and Cost Management
- Time and cost budgets
- Cost centers
- Accounts
- Time and cost expenses
- Reports: project view
- Reports: department view
- Monthly reports
- Easiliy extendable with plugins
Security
- Supports https/SSL
- User management completely inside of application or via LDAP
- Access can be restricted to specific email domains
- Role based access allows to assign access rights at different levels individually for each project
- Secure password reminding facility
- Enable or disable e-mail submissions of issues and comments
- Passwords stored using strong encryption
Predefined Fields
- Project, subsystem, release, and class (e.g. software, hardware, documentation)
- Synopsis and textual description
- Arbitrary number of attachments (files) for each item
- List types such as mile stones, action items, problem reports, feature request, project risks
- Priorities and severities
- Due dates for beginning and finishing an item
- Parent child relationships
- Item state (e.g. open, processing, implemented)
- States are list dependent
- Lists are role dependent, i.e. a roles view can be restricted to certain lists
- Arbitrary number of attachments with Unicode file names
Administration
- Very low effort administration
- Easy to set up and run
- User performs user management himself except for access rights
- Groups and roles
- Access rights can be easily managed by each project administrator or system administrator
- LDAP and LDAPS support
- Container based authentication
Other Features
- Link into CVS and SVN repositories
- Define template lists for e.g. assessment plans and quality gate check lists, and convert them with one click into protocols
Training and Help
- Well documented with User's Guide
- Context sensitive online help
- Training material available
- One day onsite training available
- High user acceptance
- Localized in English, French, German, Italian, Norwegian, Chinese and Spanish, can be easily extended to other languages.
- Supports multi-lingual environments and serves you in your preferred language
Client Support
- Internet Explorer 6, 7, 8
- Firefox 2.x, 3.x
- Opera 9.x
- Safari
System Requirements
- Any system supporting Java JDK 1.5 or later, e.g. Linux, Sun Solaris, HP-UX, Windows 2003 Server, XP, Vista, etc.
- Access to SMTP mail server
- About 300 MB of free hard disk space
- At least 512 MByte of main memory
Database Support
- MySQL 4.0 or higher
- Oracle 9x, 10g, 11g
- MS SQLServer 7, 2000, 2005, and 2008
- IBM DB2 9
- Postgres 8.x
- Firebird SQL 2.2
- Interbase RDBMS 6.x
Web Server
- Tomcat 5.5, Tomcat 6.x, Sun Web Server 7.x
- JBoss 4.x, (JBoss 5 does not work), Oracle WebLogic 10, Websphere AS 5.1.1
- others will most likely work as well, please ask