Today, helpdesk software must also be available to agents on […]
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Helpdesk software and ITIL requirements
As part of a transformation process, IT organizations in companies […]
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Ticket system: Comparison and test 2021
A ticket system enables the systematic handling of problems that […]
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Issue tracking in product lines
Many companies organize their product range into product lines, i.e. […]
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Requirements Engineering and Safety Norms
Requirements Engineering: Whether in aerospace, medical technology, automation, robotics, electrical […]
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What is ALM?
Application Lifecycle Management (ALM) describes the complete lifecycle of an […]
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Team Building Made Easy
The saying: “A bunch of cucumbers does not make a […]
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