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Hotline: +49 7151 994 89 60 sales@trackplus.com
Ticketing System

Surprise your Customers with superb Service

Provide a support e-mail per product or product family.
Automatically assign items to a group or supporter.
Automatically respond to customer e-mail requests.
Automatically escalate requests according to SLA.
Provide customer with reports of your activities for them.

Manage your Projects

Connect customer requests with your internal projects.
Provide a complete support chain from first level support to development.
Enjoy superb project management with Gantt charts and Scrum boards.


Integrate Services and Products

Let your customers participate in your development projects.
Evaluate and sort customer requests based on votes.
Provide a complete support chain from 1st level support to development.
Use the superb project management features with Gantt charts and Scrum boards.

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